My name is Thomas Owens.

Professionally, I’m a software engineer specializing in improving how organizations build software systems. My career bridges hands-on technical development, process improvement, and quality management, grounded in a commitment to professional accountability and ethics. I work with product development teams, organizational leaders, and other stakeholders to streamline development and delivery processes and improve interactions between the people building software systems.

I graduated from the Rochester Institute of Technology in May 2011 with a BS in Software Engineering and minors in Management and Communication. I completed internships and cooperative education experiences with the Air Force Research Laboratory, ITT Corporation, and Goodrich Corporation (now Raytheon, an RTX Business). I also worked as a Teaching Assistant and Grader for the Engineering of Software Subsystems course, focusing on object-oriented software design and design patterns.

After completing my undergraduate studies at RIT, I accepted a position as a software engineer with the team I worked with at Goodrich Corporation (later UTC Aerospace Systems and Collins Aerospace, now Raytheon). I developed image processing and system test equipment. I also represented the software engineering organization in the engineering process group, where I developed policies and procedures to support business and quality management requirements. I also represented the site software engineering organization in an enterprise-wide center of excellence, sharing good practices and lessons learned across business units.

In 2016, I accepted a position as a software engineer at DrugDev (now IQVIA). In addition to participating in the design and development of the IQVIA Investigator Site Portal, I also served as a team coach to support the growing software development organization. In 2019, I moved into a process improvement role, where I worked across the IQVIA Digital Products and Solutions Clinical Technologies product portfolio to document and improve product development processes and ensure product teams aligned with pharmaceutical industry standards, software engineering industry standards, and enterprise requirements. In 2026, I moved into the Global Infrastructure and Operations role where I brought my skills and experience across the enterprise.

I regularly contribute to the broader professional community. I was inducted into the Rochester Institute of Technology Link of the Order of the Engineer in April 2011. I’m a member of the IEEE, ACM, and PMI. I contribute to developing systems and software engineering standards as a member of the IEEE Standards Association. I serve on the ACM’s Committee on Professional Ethics, where I helped create the 2018 ACM Code of Ethics and Professional Conduct and assist in investigating reports of Code of Ethics violations. I participate in various discussion groups, forums, and other communities related to software engineering, including serving as a community-elected volunteer moderator on three communities in the Stack Exchange network.

Outside of my professional activities, I enjoy running and have completed numerous races between 5k and half marathon distances, with the 5k and 10k distances being my favorites. I occasionally attend local theater and musical performances. I enjoy playing board, card, and video games to unwind and relax.

I reside in Rochester, New York, with my wife, Caitlin O’Halloran, and dog, Alice.